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FREE SHIPPING ON ORDERS OVER HKD$600 WITHIN HONG KONG AND OVER HKD$1,000 WITHIN MACAU

FAQ 常見問題

General 一般問題

RevitaLash® Cosmetics was founded in 2006 by renowned Ophthalmologist Dr. Michael Brinkenhoff, who created our original eyelash conditioner out of a desire to help his wife Gayle feel beautiful during her courageous fight against breast cancer. The brand began with an iconic lash conditioner and we have since developed an entire range of products designed to enhance the natural beauty and inner spirit of all women. We were the first, and we continue to be, the leading lash and brow beauty enhancement product line, and we remain the ONLY brand of its kind developed by an Ophthalmologist.

創立於2006年,全因創辦人不忍看到患乳癌的妻子 Gayle 原本美麗的睫毛,因化療副作用而變得稀疏脆弱及易斷,因此特意要為 Gayle 研創一份特別禮物 – RevitaLash® Advanced 睫毛修復增生精華,令她於抗癌路上依然可以保持美麗。接著推出一系列提升女士自信及有助散發出自然美的產品。RevitaLash 是睫毛和眉毛產品系列中的領導品牌,並且於同類型產品中唯一品牌是由眼科醫生研發的。

Safety tests conducted by our company DO NOT involve any animal testing and production of all RevitaLash® Cosmetics products are 100% "cruelty-free”.

我們進行的安全測試不涉及任何動物測試,所有RevitaLash® Cosmetics 產品都是100% 無動物實驗的。

If for any reason you are not completely satisfied with your product purchased through www.revitalash.hk, simply return the unused portion within 14 days for a full refund, less your original shipping and handling.

如客人於 www.revitalash.hk 購買 RevitaLash® Cosmetics 產品於購買日起計14日內對產品感到不滿意,客人可向我們申請退款。產品必須是未曾開啟並處於其原始狀態。我們並不接受退回已開封使用的產品。我們會將購買產品金額(扣除運費及手續費)退回客戶信用卡帳戶。

Yes. Both products are vegan friendly.

是的。兩款產品都適合純素者。

No. There are no parabens in any of the RevitaLash® Cosmetics products.

沒有。任何 RevitaLash® Cosmetics產品均不含對羥基苯甲酸酯成分。

RevitaLash® Advanced 睫毛修復增生精華

RevitaLash® Advanced Eyelash Conditioner was developed by a practicing Ophthalmologist to increase the overall health and appearance of eyelashes. It has been carefully formulated with our patented technology, BioPeptin Complex®, to condition and improve the appearance of your natural eyelashes, making them appear gorgeous and lush.

睫毛修復增生精華由一名執業的眼科醫生研發的,旨在提高睫毛的整體健康性和外觀。 採用我們精心配製的專利技術 BioPeptinComplex® 成分,有助調理和改善天然睫毛的外觀,看起來更美麗動人。

Apply a thin line of RevitaLash® Advanced Eyelash Conditioner directly to your eyelashes, above the lash line. It is not necessary to apply more frequently than once per day. Let dry completely before applying additional beauty products.

每晚使用一次,取少量用於睫毛根部。如後續需使用其他產品,請待產品完全吸收後才使用。

When applied as directed, RevitaLash® Advanced Eyelash Conditioner should not get into the eyes, and therefore, should not have any physiological effect on your eyes, including the color of your eyes (iris).

如果按照指示使用,睫毛修復增生精華並不會接觸眼睛,因此不會對您的眼睛產生任何影響,包括眼睛的顏色(虹膜)。

While every individual is different, many people report noticing more beautiful lashes immediately.

效果因人而異,但大部分使用者使用後認為都有明顯改善的效果。

If you discontinue use of RevitaLash® Advanced Eyelash Conditioner, your eyelashes will gradually return to their original appearance.

如果暫停使用睫毛修復增生精華,您的睫毛將逐漸回復原狀。

When used as directed, one tube of RevitaLash® Advanced Eyelash Conditioner (3.5 mL) lasts approximately six months. The 2.0 mL size of the product should last approximately three months. The expiration date for either size is one year upon opening and two years if unopened. 

如按照指示使用,一支睫毛修復增生精華 3.5 mL 可持續使用約六個月。 2.0 mL 可持續使用約三個月。 兩種尺寸的到期日均為開封起計一年,如未開封則為兩年。

The safety of RevitaLash® Advanced Eyelash Conditioner has been shown in multiple tests to be safe for use on the skin and eyes in adult study subjects only. RevitaLash® Advanced Eyelash Conditioner has not been tested in children so we therefore recommend that the product not be used by children under the age of 18.

睫毛修復增生精華的安全性已在多項測試中顯示,於成人研究對象中可安全使用於皮膚和眼睛。 睫毛修復增生精華尚未在兒童中進行過測試,因此,我們不建議18歲以下的兒童使用該產品。

Yes. RevitaLash® Advanced Eyelash Conditioner is safe for use with eyelash extensions or false eyelashes, and can actually help retain the health and beauty of your natural lashes, helping to minimize the damaging effects often seen with the prolonged use of lash extensions.

可以的。睫毛修復增生精華可安全地與種睫毛或假睫眼毛一起使用,並且可以幫助維持自然睫毛的健康和美麗,有助於最大程度地減少長時間種睫毛或假睫眼毛對自然睫毛的傷害。

Yes. RevitaLash® Advanced Eyelash Conditioner and RevitaBrow® Advanced Eyebrow Conditioner should not affect your permanent or semi- permanent makeup. If you have just recently finished getting your treatment, please make sure the area has completely healed and consult with your doctor prior to using either product.

可以,睫毛修復增生精華和眉毛修復增生精華不會影響您的半永久性化妝。如果您剛剛完成療程,請確保該位置已完全癒合,或使用前請先諮詢醫生意見。

The safety of our products has been demonstrated in multiple studies conducted by independent research laboratories. RevitaLash® Advanced Eyelash Conditioner has been shown in these tests to be safe to the skin and to eyes in adult study subjects. Based on scientific literature and clinical experience, independent ophthalmic specialist concluded that RevitaLash® Advanced is not unsafe for use during pregnancy or breast feeding, or while undergoing chemotherapy. That said, if you are pregnant or undergoing any medical treatment and have concerns about using any product, please consult with your physician.

獨立研究實驗進行了多項研究證明我們的產品的安全性。 在這些測試中已證明睫毛修復增生精華對成人研究對象的皮膚和眼睛是安全的。 根據科學文獻和臨床經驗以及眼科專家得出的結論,睫毛修復增生精華在懷孕、母乳餵哺期間或在接受化療期間使用是安全的。 但如果您正在懷孕或正在接受任何治療,並且對使用任何產品有疑問,建議請先諮詢您的醫生。

We adhere to a very high safety standard, so while it is safe for use on lower lashes, we do not recommend this as the applicator is designed specifically for use on the upper eyelashes.

我們的產品符合高安全標準,可以安全地使用於下睫毛的位置,但我們不建議使用於下睫毛,因為掃頭是專為在上眼睫毛使用而設計的。使用產品時,只需輕輕眨眼,產品就會沾到下眼睫毛。

REVITALASH® ADVANCED SENSITIVE 睫毛修復增生精華(低敏配方)

While every individual is different, many people report noticing more beautiful looking lashes immediately. According to our third-party consumer study, 98% of users using RevitaLash® Advanced Sensitive experienced healthier eyelashes in 8 weeks. For best results please use as directed.

雖然每個人的反應都不同,但我們的受訪者於報告指出立即注意到更漂亮的睫毛, 根據我們的第三方消費者研究報告顯示使用 RevitaLash® Advanced Sensitive 睫毛修復增生精華 (低敏配方) 的 98% 的使用者在 8 星期內體驗到更健康的睫毛,為達到最佳效果,請按照指示使用。

When used as directed, one tube of RevitaLash® Advanced Sensitive lasts approximately three months. The expiration date is one year upon opening and two years if unopened.
如按照指示使用,一支睫毛修復增生精華(低敏配方) 可持續使用約三個月。 到期日均為開封起計一年,如未開封則為兩年。

RevitaLash® Advanced Sensitive is formulated specifically those who have experienced sensitivity to any lash conditioner or lash serum and for those with sensitive eyes. RevitaLash® Advanced is recommended for those without known eye sensitivities, and for those currently using, or who have successfully used, RevitaLash® Advanced previously.

睫毛修復增生精華 (低敏配方)專為那些對任何睫毛精華敏感的人仕以及眼睛敏感的人仕而配製。 睫毛修復增生精華推薦給那些已知沒有眼睛敏感的人以及那些目前正在使用或曾使用過睫毛修復增生精華的人仕。

As with any cosmetic product applied near eyes (e.g., mascara and eyeliner), ocular safety is a high priority. RevitaLash® Cosmetics was founded by an ophthalmologist, who designed RevitaLash® Advanced Sensitive to stay where it is applied and not come in contact with eyes and pioneered novel tests to demonstrate the ocular safety of RevitaLash® Advanced Sensitive.
RevitaLash® Advanced Sensitive was purposefully formulated with a thickener to ensure that it remains on the eyelashes where it is applied and does not drip into the fluid surrounding the eye. Our unique applicator wand was specifically developed to apply only a very small amount of product to the eyelashes.

在眼睛附近使用的任何化妝品(例如:睫毛膏和眼線筆)一樣,眼睛的安全是重中之重。 RevitaLash® Cosmetics 由一位眼科醫生創立,他設計了睫毛修復增生精華 (低敏配方) 以使產品停留在應用的地方而不易於與眼睛接觸,並開創了測試來證明睫毛修復增生精華 (低敏配方) 對眼部的安全性。

睫毛修復增生精華 (低敏配方) 特意添加了增稠劑,以確保它留在睫毛上,不會容易流入眼睛。 我們獨特的掃頭專門用於僅將極少量的產品塗抹在睫毛上。

RevitaBrow® Advanced 眉毛修復增生精華

While every individual is different, many people report noticing more beautiful brows immediately.

效果因人而異,但大部分使用者使用後認為都有明顯改善的效果。

When used as directed, one tube of RevitaBrow Advanced (3.0 mL) lasts approximately four months. The 1.5 mL size of the product should last approximately two months – long enough to experience results. The expiration date for either size is one year upon opening and three years if unopened.
按照指示使用的話,一支 3.0 mL 產品可使用約4個月,1.5 mL 產品可使用約2個月,有足夠的時間來體驗效果。保質期為開封後1年,未開封時為3年。

If you discontinue use of RevitaBrow® Advanced Eyebrow Conditioner, your eyebrows will gradually return to their original appearance.

如果你暫停使用眉毛修復增生精華,您的眉毛將逐漸回復原狀。

Yes. RevitaBrow® Advanced Eyebrow Conditioner should not affect your permanent or semi-permanent makeup. If you have just recently finished getting your treatment, please make sure the area has completely healed and consult with your doctor prior to using. 

可以,眉毛修復增生精華不會影響您的半永久性化妝。如果您剛剛完成療程,請確保該位置已完全癒合,或使用前請先諮詢醫生意見。

LASH AND BROW MASQUE 睫毛眉毛修護面膜

Much like skin and hair masques take daily moisturizers and hair conditioners to the next level, Lash & Brow Masque contains intense, nutrient-rich ingredients that will repair damaged, compromised lashes and brows. In our consumer studies, users noticed improvement in the look and feel of lashes and brows after just one use, and
even better with consistent use. If you have an event, are recovering from a lash lift or brow lamination, or just need some TLC, this masque is an easy addition to your routine.

就像皮膚和頭髮面膜提升到一個新的水平一樣,睫毛和眉毛修護面膜含有營養豐富的成分,可以修復脆弱受損的睫毛和眉毛。在我們的消費者研究報告中,使用者表示只要使用一次後,睫毛和眉毛的外觀和感覺有所改善,並且持續使用效果更好。

We do not recommend using Lash & Brow Masque while you are wearing lash extensions. While the formula itself is oil-free and would not compromise the glue of the extensions, typically less is more when caring for them. 

RevitaLash Cosmetics’ Lash & Brow Masque is the perfect product for when you are looking to restore your lashes after lash extension removal.  In fact, its reparative ingredients will nourish your lashes and promote the look of softer, shinier, healthier and more flexible lashes.

我們不建議您在植睫毛時使用 Lash & Brow Masque 睫毛及眉毛修護面膜。雖然配方是無油的,並且不會損害植睫毛的膠水,但在護理時應簡化程序會比較適合。

RevitaLash Cosmetics 的 Lash & Brow Masque 睫毛及眉毛修護面膜是您在移除假睫毛後修復睫毛的完美產品。 事實上,當中的修復成分有助滋養睫毛,讓睫毛看起來更柔軟光澤、更健康及有彈性。

We do not recommend leaving the Lash & Brow Masque on overnight. 15 minutes (or until product dries fully) is an ideal length of time to allow the ingredients to work on repairing lashes and brows.

我們不建議讓產品使用過夜。 15 分鐘(或直至產品完全變乾)是讓成分用於修復睫毛和眉毛的理想時間。

Each tube will last approximately 2-3 months depending on usage (lashes/brows) as well as frequency.

根據使用情況(睫毛/眉毛)以及使用率,每支約可持續使用大約 2-3 個月。

Lash & Brow Masque has a shelf life of 31 months, and is good for 6 months after opening.

睫毛及眉毛修護面膜的保質期為 31 個月,開封後有效期為 6 個月。

THICKENING SHAMPOO & CONDTIONER 防脫理療洗髮液及護髮素

The shampoo and conditioner were designed to work in tandem with the Volume Enhancing Foam with specialized ingredients to optimize scalp health to fortify hair while protecting from environmental stressors and improving hair shaft thickness. Hair transforms to feel fuller, look thicker and perform better. 

防脫理療洗髮液和防脫理療護髮素建議配合蘊含BioPeptin Complex®專利成分護髮豐盈泡沫一併使用,有助防止外界環境刺激,並豐盈秀髮。有助增強頭髮活力,看起來更濃密。

No, the shampoo and conditioner do not contain sulfate detergents, parabens or phthalates. 

防脫理療洗髮液和防脫理療護髮素不含硫酸鹽清潔劑、對羥基苯甲酸酯或鄰苯二甲酸酯。

VOLUME ENHANCING FOAM 護髮豐盈泡沫

Volume Enhancing Foam features the power of RevitaLash science for the hair. A unique recipe of ingredients called BioPeptin Complex is our proprietary blend of lipids, peptides, Biotin and Panthenol. Biotin, also known as Vitamin B7, contributes to the production of healthy hair and nails by providing essential ingredients in the process of hair enhancement. Panthenol, also known as Vitamin B5, helps to smooth and strengthen hair. This rich combination of B vitamins, along with peptides and antioxidants, work to fortify hair and reduce brittleness and breakage, resulting in stronger, healthier hair. Volume Enhancing Foam improves hair elasticity and aids in conditioning of the scalp too! 

護髮豐盈泡沫採用 RevitaLash 的科學技術,蘊含 BioPeptin Complex 專利成方、是脂質,胜肽,生物素和泛醇的混合物。 生物素又稱為維他命B7,在頭髮生長過程中提供基本養分,有助於健康頭髮和指甲的生長。泛醇又稱為維他命B5,有助於頭髮順滑和強韌。維他命B與胜肽和抗氧化劑的這種成分組合可強韌頭髮,減少折斷問題,使頭髮更健康。護髮豐盈泡沫更可改善頭髮彈性,並有助於調節頭皮狀況。

Volume Enhancing Foam addresses the needs of both men and women concerned with fine, thinning or lackluster hair.

護髮豐盈泡沫適合解決男女士們頭髮太幼,稀疏或光澤感不足的需求。

DEFINING LINER EYELINER 完美持久眼線筆

Defining Liner includes a built-in sharpener for your convenience.

完美持久眼線筆已內置筆刨,方便使用。

Yes, it's completely customizable. 當然可以。

No, Defining Liner is not waterproof. We prefer to stay away from waterproof cosmetics, as the removal process can damage brows and lashes.

沒有。產品沒有防水功效。我們建議盡量避免使用防水的彩妝產品,免於卸妝過程中拉扯及傷害到眉毛和睫毛。

Hi-Def Brow Pencil 豐盈持久眉筆

These colors were specifically chosen because they are extremely universal and work with a wide range of skin and hair tones, making it easier to choose your correct shade. Whether you have light or dark hair, or want to create a soft or defined brow, the 3 shades work for most everyone and offer complete customization. 

我們的產品有極強的通用性,適合於不同的膚色及髮色,客人可容易選擇出適合自己的顏色。無論您是淺色或深色頭髮,還是想要比較自然柔軟或線條利落的眉毛,這3個色號都適用於大部分人使用。

Soft Brown – For blonde to light brown hair, with warm or cool undertones 適合偏金色至淺棕色的頭髮,帶有暖調或冷調的底色

Cool Brown – For medium to dark hair with cool/ash undertones 適合中度至深色頭髮,帶有冷調/偏灰色調

Warm Brown – For medium to dark hair with warm/gold undertones 適合中度至深色頭髮,帶有暖調/偏金色調

Apply Hi-Def Brow Pencil first, then lock your look in place with Hi-Def Brow Gel.

先使用豐盈持久眉筆塑造眉型,然後再用豐盈持久染眉膏為眉毛定型。

HI-DEF BROW GEL 豐盈持久染眉膏

Hi-Def Brow Gel can be used on its own, or after you apply brow pencil to add definition and lock in your look.

豐盈持久染眉膏可單獨使用,亦可於使用眉筆描繪眉型後使用,有助眉毛定型。

No – but it does have great staying power. We prefer to stay away from waterproof cosmetics, as the removal process can damage brows and lashes.

沒有,但產品有強效的持久力。我們建議避免使用防水化妝品,因為在卸除過程中會令眉毛和睫毛受損。

It is! The formula features Peptides and Oat Beta Glucan to help fortify, condition and enhance the appearance of brows, making it the perfect product to use along with RevitaBrow® Advanced.

是的!該配方具有胜肽和燕麥β-葡聚醣成分,有助於增強及修復眉毛,建議與RevitaBrow®Advanced 眉毛修復增生精華一併使用以達致最佳效果。

DOUBLE-ENDED VOLUME SET 美睫雙頭豐盈組合

Double-Ended Volume Set is for anyone who wants gorgeous, amplified lashes! This flexible product is ideal for the natural, non-makeup user, as well as for the serious makeup artist.

美睫雙頭豐盈組合適用於追求濃密纖長睫毛的人仕,非常適合追求自然效果,平常較少化妝的人仕,甚至化妝師都適用。

Absolutely. The deep indigo shade of the Volumizing Primer is fantastic on its own, allowing for multiple lash looks.

當然可以。睫毛底霜是深靛藍色,為睫毛帶來不同的外觀。

The Double-Ended Volume Set is water-resistant, not waterproof. We prefer to stay away from waterproof cosmetics, as the removal process can damage brows and lashes. 

美睫雙頭豐盈組合有耐水功效,但沒有防水功效。我們建議盡量避免使用防水的彩妝產品,免於卸妝過程中拉扯及傷害到眉毛和睫毛。

MICELLAR WATER LASH WASH 淨化潔膚卸妝水

Yes - we recommend using your face wash first, then using Micellar Water Lash Wash to pick up any leftover dirt, oil and impurities. 

可以的!我們建議您先使用潔面產品,然後使用 Micellar Water Lash Wash 淨化潔膚卸妝水去除殘留的污垢、油脂和雜質。

At RevitaLash Cosmetics, we prefer to stay away from waterproof cosmetics, as the removal process can damage brows and lashes. You may use Micellar Water Lash Wash with waterproof makeup with a gentle hand.

在 RevitaLash Cosmetics 中我們建議盡量避免使用防水的彩妝產品,因為卸除過程會有機會令眉毛和睫毛受損。 但是您可以輕柔地使用 Micellar Water Lash Wash 淨化潔膚卸妝水卸走防水化妝品。

Yes! It is oil-free, and therefore can be used to cleanse lash extensions. We recommend to spray a few pumps directly onto closed eye, lightly massaging product along lashes, brows and lids, and gently wipe dry.

可以的! 它不含油分,因此可用於植睫毛上。 我們建議直接在閉上的眼睛上噴幾下,沿著睫毛、眉毛和眼部輕輕按摩,然後輕輕擦乾。

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