Returns & Exchanges
14 Day Product Promise 14 Day Product Promise
We promise you will fall in love with our products within 14 days, but if for any reason you are not completely satisfied with your RevitaLash® Cosmetics product purchased through www.revitalash.hk, simply return the unopened and in its original packaging product. Products opened or used are not accepted for returns. We will be happy to process an exchange or return for the full amount of the purchase, less your original shipping & handling, within 30 days of purchase. The time to post a credit to your credit card account is determined by the issuing bank. Please contact your own issuing banks for details.
Carefully pack the items with all the accessories and inserts into the box and include the original invoice and packing slip. The returned products must be wrapped in a proper package and sent back to the specified address.
In case of damaged, defective, or incorrect items, please contact our Customer Service immediately.
Contact Us
852-28187238 / enquiry@norgelgroup.com
Our Customer Care team will inform you with instructions for processing your return.
You can contact us by phone or email and our customer service department will get back to you.